Vintage Cat Eye Optical Glasses Women Men Clear Glasses Eyeglasses Frame Prescription Transparent Lens Spectacle Frame Unisex 5 / United States – Cinily Eyewear
Vintage Cat Eye Optical Glasses Women Men Clear Glasses Eyeglasses Frame Prescription Transparent Lens Spectacle Frame Unisex 5 / United States
Customer Reviews
My GlassesUSA Ordeal: Defective Lenses, No Replacement, & Ghosted by Support! 🤬
Let me tell you, my online shopping experience with GlassesUSA has been nothing short of a terrible cautionary tale. I shelled out extra for premium lenses with a Super Hydrophobic coating, only to end up with glasses that are nearly impossible to clean. This is clearly a defect, especially when I have other brands that don't have this issue. When I asked for a replacement under their 365-day warranty, they offered only a 50% store credit, insisting my defect claim needs a 3-5 day email response from a "review team" and I can't even speak to a live agent. I felt compelled to share this, hoping to save others from this frustration and demand proper resolution.
Customer: I am extremely frustrated. I paid extra for premium lenses with a Super Hydrophobic coating, and these glasses are impossible to clean. This is a defect, and I expect a replacement under your 365-day warranty. CS Rep: I understand your frustration, and I apologize for the difficulty you're experiencing with your lenses. I see you selected the Super Hydrophobic coating. Customer: Yes, and it's not working as advertised. Your policy is offering me only a 50% store credit for a return, but this is a defect! I need a replacement, not a partial credit. CS Rep: I apologize for the confusion regarding the credit. For confirmed defect claims, we do have a review process to determine eligibility for a full replacement. I've escalated your case to our review team with an urgent flag, highlighting it as a product quality issue, and they will reach out via email. Customer: An email in 3 to 5 days? And I still can't talk to anyone directly about this? The lack of direct communication and this delay is unacceptable. CS Rep: I understand your concern about the wait and not being able to connect with a live agent for this specific review process. I assure you that I have personally added notes to prioritize your case for a swift review, and I will follow up internally to expedite the response.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Nightmare to Dream: Cinily.net Saved My Online Glasses Shopping! ✨
Ever since I started wearing my new glasses, I've noticed a significant boost in both my style and confidence. It's amazing how one accessory can completely redefine your look! If you're searching for that perfect blend of retro chic and modern flair, you absolutely have to check out these stunning Vintage Cat Eye Glasses. They've become my go-to for adding an effortlessly sophisticated touch to any outfit, and I'm sure they'll do the same for you! My last online glasses purchase was a complete nightmare! 😤 I shelled out extra for premium lenses with a Super Hydrophobic coating, only to end up with glasses that were nearly impossible to clean. When I tried to claim a defect under their 365-day warranty, they offered only a 50% store credit and told me I'd have to wait 3-5 days for an email from a "review team," unable to speak to a live agent. The frustration was immense, and I felt utterly ripped off! 😭
After that terrible experience, I was incredibly wary of buying glasses online again. But I desperately needed a new pair, and decided to give one last chance to a different website, hoping for a much better experience. That's when I found cinily.net 🤔. I was so relieved when I came across positive reviews like this: "Always reliable. Large selection. Fair prices. Styles always changing. Choices almost infinite. Lenses very high quality." This gave me hope! ✨
From the moment I started browsing, cinily.net impressed me. Their website was so easy to navigate, and the selection of prescription glasses was fantastic. The quality of the frames and lenses I received is exceptional, far surpassing my previous experience. Plus, their customer service, even if just via chat, was prompt and genuinely helpful. I finally feel like I got great value for my money and a truly smooth shopping journey. What a difference! 😃
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