Cat Eye Optical Eyewear For Women Prescription Glasses Acetate Women's Computer Eyeglasses With Frame Female Grade Glasses Brand Red
Customer Reviews
My $372 Nightmare: Scratched Glasses & Customer Service Chaos! 😤
Let me tell you about my terrible online shopping experience, a cautionary tale I hope saves you from similar frustration. I spent $372 on what I thought would be new glasses, only to receive them scratched. This immediately turned into a nightmare trying to fix the issue. I've been trying for two days to talk to a human to get this resolved, but with no luck. The automated "bot" just keeps sending a return label to an email I never received, and the issue is still not resolved. After finally talking to a human, they even sent the wrong information for the return! This ineptitude is beyond frustrating, and it's why I felt compelled to reach out to customer service and share my story.
Customer: I am absolutely furious. I spent $372 on a pair of scratched glasses, and I’ve been trying for two days to get a return label that actually works or even just talk to a human. When I finally did, the information for the return was wrong! This is unacceptable. CS Rep: I sincerely apologize for the significant frustration and the incorrect information you've received, especially after the inconvenience of receiving scratched glasses. I understand how upsetting this must be. Can you please provide your order number so I can look into this immediately? Customer: My order number is [Customer provides order number]. I just want to send these back and get my money or a proper replacement. The bot keeps sending labels to an email I don't get, and the one human I spoke to gave me incorrect details. CS Rep: Thank you for that. I see the details here. It appears there was a system error regarding the email delivery and unfortunately, some incorrect information was provided. I am truly sorry for this oversight. I will personally generate a new return label right now and send it to an alternative email address if you'd like, and ensure it's correct this time. Would you prefer a full refund or a replacement pair? Customer: Just get me a correct return label sent to [alternative email] and process a full refund. I've had enough. I will not be buying from you again. CS Rep: Understood. I will process a full refund as soon as the glasses are returned, and I'm sending that correct return label to [alternative email] now. You should receive it within minutes. I deeply regret that your experience has led to this decision.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Nightmare to Dream: Cinily.net's Awesome Service & Perfect Glasses! ✨
I've always struggled to find eyewear that's both fashionable and functional, especially with so much screen time. But these glasses? They're an absolute revelation! Not only do they alleviate my eye strain, but they also add a sophisticated flair to any outfit. If you're looking to combine eye protection with undeniable style, you seriously need to discover the magic of Cat Eye Computer Glasses for yourself. Trust me, your eyes (and your style) will thank you! My last online glasses purchase was an absolute nightmare 😤. I spent $372 on what should have been new glasses, only to receive them scratched. Dealing with customer service was a two-day saga of frustration, trying desperately to talk to a human. The automated bot kept sending return labels to an email I never received, and when I finally connected with a person, they even sent the wrong information! This ineptitude left me utterly furious and deeply disappointed 😭.
After that terrible ordeal, I was incredibly hesitant to buy glasses online again. But I desperately needed new ones and started looking for a company that prioritized actual customer support and a smooth process, unlike my last experience. That's when I decided to give cinily.net a try, hoping for a different, more reliable experience 🤔.
And oh, what a difference it was! Right from the start, the experience was fantastic. My new glasses arrived, and I can genuinely say, "Love my new glasses. Awesome customer service *" ✨. The quality is exceptional, and they fit perfectly. What truly impressed me, though, was their customer service. The entire process was so smooth and efficient, a breath of fresh air after my previous ordeal. It’s clear they value their customers and strive for excellence, offering great value for money. For anyone looking for stylish and reliable cat eye prescription glasses, I highly recommend cinily.net. They truly turned my negative perception of online optical shopping around! 😃
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